Skip to content

Talk to us on WhatsApp by scanning the code

Checked and updated .

Short answer: We answer on WhatsApp only. Scan the code below with your phone's camera or from inside WhatsApp. Send a product link or a screenshot and we reply with one delivered price for your country; you pay per order. We are not LitBuy's support: for an existing LitBuy order, write to [email protected] or use LitBuy's live chat.

Scan the code below
WhatsApp QR code

How to scan it

  1. On a computer: point your phone camera at the code and tap the WhatsApp prompt.
  2. On the same phone: take a screenshot of this page, open WhatsApp, tap the camera or QR icon and choose the screenshot from your photos.
  3. Send a link or screenshot of the product, with size and colour, and your country.

What we can help with

A delivered price for a product you found in a LitBuy spreadsheet or elsewhere, photos of the item before it leaves China, and order shipping for creators and shop owners who sell to their own customers. You pay per order; there is no account and no balance to keep.

What we cannot help with

We are not LitBuy and cannot see or change LitBuy orders, refunds or accounts. LitBuy names [email protected] in its Shipping Policy and on its Returns & Exchanges page; its site also offers live chat and support tickets. Our LitBuy customer service guide explains which route fits which problem.